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Operational Effectiveness and Profitability for Insurers

Three words frequently define the modern operational challenge for insurers – faster, better, cheaper. Working across the insurance value chain, we apply proven techniques and technologies to help clients transform and streamline operational processes.

We support clients in creating the environment, processes, governance controls and management information they need to help ensure sustainable profitability. Our experts work with organisations on a range of issues, including marketing, underwriting, pricing, claims, reserving, financial reporting and risk and capital management. We also provide outsourcing services, including actuarial function holder appointments.

Examples of how we help insurance companies

Reporting transformation: We delivered a 65% reduction in the time taken for an end-to-end reporting process.

Outsourcing: We helped a large domestic insurer achieve a near 50% reduction in the resource required to perform their quarterly valuation.

Claim function review: We identified opportunities and provided a road map to deliver a 3.5% improvement in loss ratio.

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