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Talking Heads – Employer perspectives on implementing benefit policy changes

Human capital and benefits podcasts for the employer

Health and Benefits|Inclusion and Diversity|Global Benefits Management|Wellbeing

September 6, 2021

Co-op and YuLife discuss how they implemented changes to benefit policies in the last year, challenges they overcame, and what might be ahead.

In this episode of the Talking Heads podcast, Lucie McGrath leads a conversation between Cali Gold from YuLife and Paul Cauldwell from Co-op as they discuss how they implemented changes to benefit policies and services in the last year.

Be prepared to be a bit vulnerable and if you’ve got their best interests at heart, people see that and respond really well.”

Paul Cauldwell
Health and Wellbeing Manager, Co-op

They cover policies including parental leave, wellbeing, inclusion & diversity and how technology added services to their offerings which employees really valued. Both Cali and Paul also look to the future with their view on the biggest challenges facing employers in the next 12 months.

This podcast was originally delivered at a recent webcast titled Future-gazing: Emerging trends impacting health care at work.

This episode is hosted by Kevin Newman and features Lucie McGrath, Cali Gold from YuLife and Paul Cauldwell from Co-op.

Episode 7: Employer perspectives on implementing benefit policy changes
Listen to this episode on:
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Download the transcript

About the speakers
Kevin Newman
Kevin Newman

Kevin has the responsibility for the overall operation of the Health and Benefits practice as well as providing consulting advice around the design, financing and delivery of benefit programmes to several FTSE 100 firms and large multinational organisations. He is also a contributor to both industry and national press on major UK corporate healthcare and benefit issues. Kevin has worked for Willis Towers Watson for over 20 years.

Lucie McGrath
Lucie McGrath

Lucie leads client strategy and proposition development for Willis Towers Watson’s UK Health & Benefits practice.

Lucie partners with our clients to help them create, and deliver against, health and wellbeing strategies. She works closely with clients, their vendors and other Willis Towers Watson colleagues to ensure deep understanding of their business culture, challenges, opportunities and key health trends. Lucie believes in challenging traditional thinking about health and wellbeing benefit delivery and is constantly reviewing new and emerging health service delivery and health tech trends to take to her clients.

Lucie is passionate about female and family health in the workplace, working closely with clients to create inclusive and innovative benefit programmes that individualise support for employee health.

Cali Gold

Cali is Head of People for YuLife, who are on a successful journey helping people live their best lives through a combination of protection insurance and digital wellbeing initiatives. Cali’ s experience is broad from tech start-ups, through to SME’s and global consulting.

Paul Cauldwell

Health and Wellbeing Manager at Co-op who are not just a community food retailer but also operate in areas such as funeral care, legal services and insurance provision. Paul has over 62,000 colleagues across the UK. Having previously worked in pensions, he now leads a team looking at health and financial wellbeing, which is aligned to Co-op’s broader vision of cooperating for a fairer world.

We are operating in a space which is more unfamiliar than the norm.

Cali Gold | Head of People, YuLife

Listen and subscribe to our Talking Heads podcast series:

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Kevin Newman
Head of Health and Benefits GB

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