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Optimize Partners

Making the most of vendor partnerships

Health and Benefits|Inclusion and Diversity|Total Rewards|Bienestar integral

February 12, 2021

Day 5: Virtual Conference Recordings

Speakers in this session share how their organizations successfully implemented multiple vendors to provide multidimensional solutions that are tailored to address key conditions within their workforce to support employees and their family members.

Dow Jones (A News Corp Company)

Speakers: Kim Duck, Vice President of People Benefits and Wellbeing

Dow Jones is a subsidiary of News Corp, which has dozens of vendors across the wellbeing spectrum. This case study explores the vendor selection process, which took place in part via "innovation days" to interview and select vendors. These all-day sessions with multiple stakeholders from News Corp helped the organization achieve its goal of providing accessible benefits - easy to find, understand and use - for its employees. We hear about the valuable lessons learned from this rigorous partner evaluation process.

Moderated by: Steve Blumenfield, Willis Towers Watson


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US Foods

Speaker: Joe Toniolo, Senior Director, Health & Welfare Benefits

Food service distributor US Foods employs 25,000 employees, about 50% of whom are blue collar workers.

The phrase that pays: shock the system. Do something different. And have fun, that’s the most important thing to get people to engage.”

Joe Toniolo,
Senior Director, Health & Welfare Benefits, US Foods

In this case study, we learn how the organization focused on innovative solutions, including diabetes management and MSK, that would most impact their employees. Its resulting "Recipe for Wellness" program includes three entry points to various vendor solutions: BCBSIL Health Advocate Solutions, My Evive (a portal), and members going directly to point solutions. The organization has enjoyed excellent engagement across their employee population. We'll also explore how Hinge Health helped them discover what forms of communications resonated the best and made it easy for employees to engage.

Moderated by: Steve Blumenfield, Willis Towers Watson


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Optimize Partners - Making the most of vendor partnerships


Senior Director, Health and Benefits

Steve Blumenfield hosts the Cure for the Common Co. podcast and is Head of Strategy & Innovation in Willis Towers Watson’s Health & Benefits group.

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