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Survey Report

Getting the most from their benefits

2020 Global Benefits Attitudes Survey – U.S.

Health and Benefits|Retirement|Talent|Total Rewards|Wellbeing
N/A

February 5, 2021

Discover employee perspectives on their work experience during COVID-19 and their wellbeing, retirement expectations and benefit preferences.

Employees are looking for tools and solutions that will inform and engage them, thereby helping them make better benefit choices.

  • Almost six in 10 employees (59%) prefer a single website that allows them to review and manage all their benefits.
  • Older workers are also more likely to prefer tools that help them understand various plan options and the ability to speak to a benefit specialist when making benefit decisions.
  • Younger workers prefer online materials that explain different options and tools that illustrate the items that people like them typically choose. Over half of Gen Z employees prefer to have their benefit questions answered via online chat.
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2020 Global Benefits Attitudes Survey PDF .8 MB
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