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Infographic: Enhance the employee experience amid COVID-19

Key findings from the Talent Implications Survey

Future of Work|Talent|Total Rewards|Integrated Wellbeing
COVID 19 Coronavirus

June 25, 2020

In April of 2020, we examined how organizations are leveraging communication in response to the pandemic. Findings reveal a need for more formal employee listening strategies and efforts.
In April of 2020, we examined how organizations are leveraging communication in response to the pandemic. Findings reveal a need for more formal employee listening strategies and efforts.
Infographic: Enhance the employee experience amid COVID-19

Listen and Communicate
Enhance the employee experience amid COVID-19

Employers are dealing with serious challenges

  • Higher than normal levels of employee stress and anxiety
    • Today – 68%
    • In the next 3 to 6 months – 64%
  • Maintaining employee resiliency
    • Today – 53%
    • In the next 3 to 6 months – 60%
  • Communicating effectively to all employees
    • Today – 39%
    • In the next 3 to 6 months – 45%

Making it a priority to communicate broadly about key benefits

  • 82% Telemedicine
  • 80% Employee assistance programs
  • 69% Virtual mental health services
  • 46% Paid and unpaid leave policies
  • 38% wellbeing apps

While 60% have increased employee listening efforts few are using formal listening approaches;

  • 31% conduct surveys of employees
  • 13 % conduct focus groups in responses

Employers who have increased employee listening efforts are:

  • 20% more likely to communicate on wellbeing
  • 17% more likely to communicate on the importance of staying connected to customers
  • 36% more likely to communicate on managing a remote workforce
  • 20% more likely to communicate with tips for working from home
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COVID-19 Survey Suite

Willis Towers Watson has developed an employee pulse survey suite focused on how employees are dealing with the impact of COVID-19.

 

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