Press Release

Willis Towers Watson Asia Pacific insurance business receives Quality Assurance accreditation by Institute and Faculty of Actuaries

Accreditation reflects high professional standards in Asia and UK

June 4, 2018
| United Kingdom, Hong Kong, Singapore +2 more
  • Malaysia
  • Indonesia

HONG KONG, 4 June 2018 —Willis Towers Watson, the leading global advisory, broking and solutions company (NASDAQ:WLTW), today announced that its Insurance Consulting and Technology (ICT) business in Hong Kong, Singapore, Malaysia and Indonesia has received accreditation under the Quality Assurance Scheme (QAS) by the Institute and Faculty of Actuaries (IFoA), the UK-based chartered professional body dedicated to educating, developing and regulating actuaries both in the UK and internationally.

The IFoA has over 28,000 members worldwide. It encourages actuarial employers to provide an appropriate environment and support systems to help actuaries produce high quality actuarial work. In 2017, the QAS was extended outside the UK with a pilot in Asia.

“Willis Towers Watson was one of the first organisations to be accredited when the IFoA introduced the Scheme in the UK back in 2015,” said Mark Birch, Global Leader, Professional Excellence for Insurance Consulting and Technology. “Professional Excellence is a core value of Willis Towers Watson and this QAS accreditation recognises that. It was a natural step for us to seek to extend the accreditation to our Asia Pacific practice,” said Birch, who attended the recent IFoA Asia Conference in Bangkok where, in recognition of the accreditation, he received a trophy on behalf of the practice.

He added: “We are committed to leading and sustaining professional excellence. This means ongoing communication to educate and engage our colleagues in our Professional Excellence approach; we provide colleagues with tools and clear guidance to meet our standards and recognise and reward for outstanding contributions to Professional Excellence.”

To gain the accreditation, the offices underwent a vigorous independent assessment that examined areas such as quality assurance, conflicts of interest, employee development and training, along with creating an environment that supports speaking up about issues that cause concern. It also looked at client relationships, including engagement and communication, and the handling and resolution of any issues raised.

Ken Brown, Leader of Insurance Consulting and Technology, Asia Pacific said: “Our stringent work policies, which we put into practice every day in the working environment, promote quality assurance at an organisational level. This gives our clients confidence that our work is designed to be relevant to their needs, and is technically correct, practical, and delivered with clarity. Our practice in this region comprises a diverse mix of internationally-recognised actuarial qualifications, and this accreditation is proof that our teams consistently demonstrate their commitment to quality and excellence.”

“We are proud that the IFoA assessment concluded that our values are aligned with its vision of promoting effective quality controls and assuring high quality actuarial work across these newly evaluated markets in Asia.”

About Insurance Consulting and Technology

Willis Towers Watson’s Insurance Consulting and Technology business has over 1,200 colleagues operating in 35 markets worldwide. It is a leading provider of advice, solutions and software – primarily to the insurance industry. Its consulting services help clients manage risk and capital, improve business performance and create competitive advantage – by focusing on financial and regulatory reporting, enterprise risk and capital management, M&A and corporate restructuring, products, pricing, business management and strategy.

About Willis Towers Watson

Willis Towers Watson (NASDAQ: WLTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has over 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance. Together, we unlock potential.

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