Employee Insights - For a better employee experience

Employee Insights
For a better employee experience

If you’re thinking survey, think again.

Think: a continuous listening strategy that is always on. Willis Towers Watson provides your organization with the right employee insights at the right time.

Whether you are a startup or a large complex global organization. We support it all.



Product Extensions

  • Listening strategy. Combine the agility of pulse surveys, the depth of census surveys, the timeliness of lifecycle surveys, and the richness of qualitative data.
  • Entry and exit surveys. Check the effectiveness of your onboarding and reduce turnover.
  • Employee experience success index. Measure the success of your Employee Experience in attracting and retaining key talent.
  • Risk culture. Assess your risk, safety, or cyber risk, culture. Create an index to benchmark against others. Identify changes needed. Can be the focus of a stand-alone pulse survey, or an add-on to a classic census survey.
  • Action planner. Take action on survey results and track progress to boost the business impact of your listening strategy.
  • Leadership alignment. Is your leadership aligned and prioritizing the right things for your strategy? Use our Culture Alignment Tool (CAT) to find out.
  • Personalized engagement. Provide each employee with their own personalized engagement report, advice and suggestions to develop personalized engagement strategies.
  • Communication and change. Create an identity for your listening strategy, engaging messages and build credibility and trust between your listening strategy and your managers / employees.
  • Analytic services. Use our team of data scientists for bespoke analytics and predictive modeling to identify behavior drivers of customer satisfaction, sales and operational outcomes.
  • Inclusion & diversity index. Discover the diverse nature of your population, and recognize opportunities to better your Employee Experience. Identify ‘inclusion gaps’ and the reasons for them.
  • 360 degree surveys. Complete the circle, and enable your employees to deliver and receive 360 feedback.
  • Talent analytics. Combine multiple HR data sources, explore relationships, and predict future outcomes.
  • Total Rewards Optimization. Deep dive into total rewards preferences. Optimize your rewards portfolio by getting the perfect balance between perceived value and reduced cost, and ensure you get the biggest “bang for your buck”.

We're here to support your needs

I have a very specific agenda

"I have a very specific agenda. I simply need a census survey, but I want the best technology coupled with the best advice and support."

As you have limited budget, we recommend:

  • A census survey with quick turnaround
  • Validated questions and benchmarks
  • High-touch, end-to-end support, especially for questionnaire design, project management and results advice
I need insights across the whole employee experience and I need end-to-end support.

"I need insights across the whole employee experience and I need end-to-end support."

We recommend:

  • A continuous listening strategy for your organisation
  • You combine an annual survey, pulse surveys and exit/entry surveys
  • High-touch, end-to-end support, especially for questionnaire design, project management and results advice.
I'm a self-starter, I just need the right technology

"I'm a self-starter, I just need the right technology"

As you have a tight budget, and some in-house resources, we recommend:

  • Easy-to-use software to allow you to launch surveys quickly, whenever you want.
  • Validated questions, templates and benchmarks
I have a broad focus, but I also have good capability in-house

"I have a broad focus, but I also have good capability in-house"

As you have a modest budget, we recommend:

  • Easy-to-use software you can use to launch annual, pulse and entry/exit surveys
  • Light-touch support for a few translations and occasional design advice.

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Related technology & software

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