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Podcast

(Re)thinking insurance

Insurance Consulting and Technology
Insurer Solutions

January 15, 2021

In (Re)thinking insurance we discuss the issues facing P&C, Life, and composite insurers around the globe, as well as exploring the latest tools, techniques and innovations that will help you to re-think insurance.

Podcasts in this series:



Episode 9

Key evolutions in technology and their impact on insurance


In this episode

Simon is joined by Magdalena Ramada and Duncan Anderson, who discuss the latest trends, developments and evolutions in technology; consider the impacts of this on insurers; and identify what some of the new opportunities arising for the industry are.

About our guests

Magdalena Ramada

Magdalena is the EMEA InsurTech Innovation Leader for the Insurance Consulting and Technology business, leading the firm’s insurance-focused R&D efforts around insurtech and blockchain technology. She has more than 20 years of experience in R&D and international consulting. She currently focuses on innovation and strategic consulting for the Insurance Industry.


Duncan Anderson

Duncan is the Global Leader of the Insurance Technology team, which is responsible for developing, implementing and supporting specialist analytical and enterprise software solutions that are licensed by some 1,000 insurance companies globally. He has worked for Willis Towers Watson for over 30 years, predominately specialising in personal lines pricing analytics and related software.

About our host

Simon Bleach

Simon is a Marketing Director in the Insurance Consulting and Technology business, leading a small team responsible for developing and implement multi-channel marketing campaigns for the business in EMEA and globally. Simon has more than 30 years’ experience as a professional services marketer.

Episode 9: Key evolutions in technology and their impact on insurance
Transcript will be available soon

Episode 8

COVID-19 adds some new twists to pricing protection products


In this episode

Carrie is joined by Alastair Black and Matthew Edwards, who will discuss the challenges that companies face when pricing and issuing products during the pandemic as well as the increased interest in protection products.

About our guests

Alastair Black

Alastair is a Director based in London for Willis Towers Watson’s Insurance Consulting and Technology business.


Matthew Edwards

Matthew is a Director based in London, where he leads the demographic risk and analytics team for Willis Towers Watson’s Insurance Consulting and Technology business.

Episode 8: COVID-19 adds some new twists to pricing protection products
Transcript will be available soon

Episode 7

Preparing for emerging risks


In this episode

Sina is joined by Stefanie Schriek and André Gerling who will be discussing emerging risks: what they are; the role insurance plays; how the risk management function should deal with getting to know the unknown; managing liabilities; and dealing with an accumulation of extreme risks.

About our guests

Stefanie Schriek

Stefanie is the deputy head of Willis Towers Watson’s insurance consulting and software business in the DACH region and has been with the firm (including legacy organisations) for more than 15 years. She specialises in non-life actuarial consultancy with a focus on risk modelling and risk management.


André Gerling

André is an Executive Director at Willis Re, based in the Munich office. He has worked on both the actuarial and the broking side and currently heads the analytics and service-offering teams for Nordics, German-speaking Countries, Holland, CEE and Turkey.

Episode 7: Preparing for emerging risks
Transcript will be available soon

Episode 6

Business technology transformation


In this episode

Jarrett is joined by Joe Milicia and Tom Beasley who explore how insurers are deploying automation to meet rapidly increasing future business needs, reduce errors, simplify processes and drive down costs. They also discuss some key lessons learnt from their experience of running large scale automation and transformation projects.

About our guests

Joe Milicia

Joe is a Senior Director and the Global Product Leader for Business Process Excellence which includes our automation and governance technology, Unify, and our data solution, DataValidator. In this role he helps clients achieve more efficient and more effective business processes. Joe has a strong background in P&C claims reserving for U.S. and Bermuda based captives, insurers, and reinsurers, as well as extensive experience leading P&C due diligence engagements.


Tom Beasley

Tom is a Director in the UK Insurance Consulting and Technology practice, and the Technical Product Lead for the DataValidator software solution. He runs the firm’s internal Business Process Automation Centre of Excellence, as well as leading a number of teams globally in implementing best in class automation and technical solutions for our clients.

Episode 6: Business technology transformation
Transcript will be available soon

Episode 5

The mortality impact of climate change


In this episode

Vittorio is joined by Richard Marshall and Kez Baskerville-Muscutt to explore the liability-side impact of climate change, focusing on the effects on UK life insurers.

About our guests

Richard Marshall

Richard is a Director in Willis Towers Watson’s Insurance Consulting and Technology business and leads the development of mortality and demographic risk models for our UK business.


Kez Baskerville-Muscutt

Kez is a Risk Analyst in Willis Towers Watson’s Insurance Consulting and Technology business who works mainly with UK Life Insurers.

Episode 5: The mortality impact of climate change
Transcript will be available soon

Episode 4

Developments in the insurance-linked securities (ILS) market


In this episode

Sina is joined by Matthew Ball and Bill Dubinsky, who will draw on results from Willis Towers Watson's 2020 Global ILS Survey to discuss the current state of the ILS market and how they see it changing over the next few years.

About our guests

Matthew Ball

Matthew Ball is the ILS consulting leader for Willis Towers Watson’s Insurance Consulting and Technology business as well as the Bermuda office leader. He’s been in the insurance industry for more than 20 years and is an actuary by trade.


Bill Dubinsky

Bill Dubinsky is Managing Director and Head of ILS at Willis Re Securities. Prior to Willis Towers Watson, Bill worked at Swiss Re Capital Markets, Merrill Lynch and Aon Capital Markets. Bill has a background in law.

Episode 4: Developments in the insurance-linked securities (ILS) market

Episode 3

Driving innovation in insurance


In this episode

Vittorio is joined by Chris Halliday to discuss the importance of ongoing innovation for insurers and the insurance industry.

About our guests

Chris Halliday

Chris Halliday is a Director in Willis Towers Watson’s insurance consulting and technology team for whom he directs consulting research and development in EMEA, and leads P&C practices in Southwest Europe. Chris specialises in actuarial and data science consultancy and delivers projects in the UK and across EMEA from his home in the UK.

Episode 3: Driving innovation in insurance

Episode 2

The insurer 2030


In this episode

Sina is joined by Alice Underwood to explore how the nature of insurance, insurance customers and the insurance industry might evolve over the next 10 years.

About our guests

Alice Underwood

Alice Underwood is the Global Leader of Willis Towers Watson’s Insurance Consulting and Technology business. Prior to that, she led the Analytics team for Willis Re North America for more than 11 years. Alice is a mathematician by trade.

Episode 2: The insurer 2030

Episode 1

Reimagining the London insurance market in the post-pandemic world


In this episode

Sina is joined by Richard Clarkson and George Zarkadakis to discuss the key lessons learned from the lockdown experience for insurers and their employees, what the post-pandemic ‘new normal’ might be, and how business leaders should re-design work in order to thrive in the ‘new normal’.

About our guests

Richard Clarkson

Richard Clarkson is Head of London Market Consulting at Willis Towers Watson. He’s a lawyer by trade, but spent most of his work life in operations and business development. One area of his expertise is around advising on the set-up of new trading and operating models and the required structures, processes and skills.


George Zarkadakis

George Zarkadakis is the Director of Willis Towers Watson’s Digital Incubator and leader of the Future of Work Strategy Advisory Services for Great Britain and Western Europe. George advises companies on business transformation in the context of robotic process automation, artificial intelligence and robotics.

Episode 1: Reimagining the London insurance market in the post-pandemic world

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