Skip to main content
Solution Solution

Integrated Wellbeing

Willis Towers Watson helps clients unlock the business value of employee wellbeing, boosting the effectiveness of Total Rewards and the Talent Value Proposition (TVP), engaging employees, and improving their performance and productivity.

What is integrated wellbeing?

Wellbeing is not an isolated program or initiative. Wellbeing is purpose-driven and woven into the fabric of an organization’s values and the employee experience. It is inextricably linked to a myriad of policies, programs and benefit offerings as well as to desired culture, productivity improvement, longer-term organizational talent retention and sustainability of business results.

4 key dimensions of wellbeing

Integrated wellbeing incorporates four key dimensions:

  1. Physical wellbeing: To thrive physically means understanding and managing one’s health, taking appropriate preventive measures, improving health status where needed, managing chronic conditions, navigating and recovering from an acute illness or unexpected injury and successfully returning to peak functionality at home and at work.
  2. Emotional wellbeing: Being emotionally balanced means being self-aware, maintaining good mental health, being resilient by managing stress, coping with positive and negative emotional triggers, dealing with life crises and maintaining stability through illness or injury.
  3. Financial wellbeing: Achieving the state of being financially secure means having the ability to manage budgetary commitments, meet financial goals, protect against risks, save for contingencies or future needs like college or retirement and cope with financial shocks.
  4. Social wellbeing: Social wellbeing is about being connected by understanding how to interact well with others by accepting diversity, being inclusive, knowing how to support and collaborate with others, being able to successfully resolve conflicts and adapting to change. Being connected applies across one’s family and friends, one’s workplace and the larger community.

Each dimension is unique and intertwined with the others. Integrated wellbeing begins with individuals and, when achieved, extends throughout their organizations, families and the larger community.

As a result, the ideal state of wellbeing — physically thriving, emotionally balanced, financially secure and socially connected — places the employee at the center and is truly integrated across all four dimensions.

The ideal state - Wellbeing in the center surrounded by Thriving, Balanced, Secure and Connected
Achieving wellbeing keeps the employee at the center and is integrated

The business value of wellbeing

Willis Towers Watson research found that companies with higher levels of employee wellbeing have better business outcomes — achieving two times higher levels of employee engagement, higher revenue per employee, lower health care costs, fewer days lost and 70% fewer stressed employees.

Companies with higher levels of wellbeing achieve better business outcomes: 2x more highly engaged employees, 22% higher revenue per employee, 70% fewer highly stress employees, $1k lower annual health care costs per employee, 6.2 fewer days missed per year to unexpected illness or presenteeism, 62% less likely to work past age 70
Sources: 2017/2018 Willis Towers Watson Global Benefit Attitudes Survey, U.S.; 2015/2016 Willis Towers Watson Global Staying at Work Survey, U.S.

Getting wellbeing right at the workplace is well worth the effort. Despite the challenges employers have had with their programs to date, companies are not giving up. Instead, understanding the business impact reinforces the need for them to double their efforts.

How we help clients unlock the business value of wellbeing

We help clients develop an integrated wellbeing strategy across the four dimensions to help shape their employees’ experience. As a result, companies realize a healthy workforce culture that’s aligned with overall organizational goals and the company’s TVP.

Our approach starts by setting clear objectives for your wellbeing initiatives that leverage your company’s assets, brand and value. Then, we measure wellbeing, tying results back to your purpose and vision.

2 in 3 organizations (67%) think health culture is important; and 1 in 4 employers (26%) apply human-centered design today.”

Source: Willis Towers Watson Best Practices in Health Care Survey Report, 2018

We work with clients to:

  • Connect the four dimensions of wellbeing
  • Entrench wellbeing in your business culture and acumen
  • Put employee wants and needs at the center of the employee experience
  • Put the employee experience at the heart of the TVP
  • Nudge, do not judge
  • Leverage technology
  • Move on from financial incentives
  • Use the workplace environment to promote healthy behavior

We help clients create differentiated strategies and tactics to better engage employees and motivate behavior change that ultimately reduces longer-term health care costs, increases savings and enables employees to bring their best selves to work.

Contact us if you’d like to learn how to implement an integrated strategy for employee wellbeing at your company.

Integrated wellbeing 

In this video, Laura Sejen and Siobhan O'Shea of Willis Towers Watson discuss how employers are including integrated employee wellbeing strategies in their overall efforts to attract and retain talent.

Contact Us